Headquarters: Katowice - 2 days in office / 3 days remote
URL: http://ey.com

Service Design Consultant

 

Location: Katowice - 2 days in office / 3 days remote

 

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

 

Join EY GDS Poland – part of EY’s global integrated service delivery network – as a Senior Consultant in Service Design.
Be part of a global team of innovators, gain international experience, and collaborate with leading market players, multinationals, and innovators. Help businesses create user-centered, efficient, and impactful services.

 

The opportunity

 

We are looking for a passionate Service Designer or Product Designer with a strong focus on Customer Experience (CX) who can seize opportunities for enhancing user experience and business efficacy. You will collaborate with cross-functional teams to design, prototype, and implement services that drive customer satisfaction and business success.

 

Your key responsibilities

 

• Conduct user research to uncover needs and pain points.
• Map processes and identify improvement opportunities.
• Create service blueprints, journey maps, and personas.
• Co-create concepts and solutions with stakeholders.
• Prototype and test designs for feasibility and impact.
• Facilitate workshops and collaborative design sessions.
• Monitor service performance and gather feedback.
• Stay current with industry trends and best practices.
• Define success metrics and track progress.

 

To qualify for the role, you must have

 

• Bachelor’s degree in design, Human-Computer Interaction, or a related field.
• 3+ years of proven experience in Service Design, Customer Experience design, or Product Design
• Proficiency in design tools (e.g., Miro, Mural, Figma, Adobe Creative Suite) and ability to prototype and prepare visuals.
• Strong portfolio showcasing your successful service design implementation.

 

Ideally, you’ll also have

 

• Proficiency in additional languages (e.g., German or French).
• Knowledge of User Research, Usability Testing, and Analytics.
• Knowledge of product management and customer experience
• Experience in working with prototyping tools and graphical software.

 

What we look for

 

• Proficiency in Design Thinking and User-Centered Design methodologies.
• Open-minded, proactive, and eager to tackle challenges while continuously learning.
• Ability to apply agile methods and collaborate effectively to deliver service solutions.
• Passion for design and commitment to iterating and improving services.
• Interest in working in a global, intercultural environment.
• Willingness to step outside your comfort zone, travel, and build strong cross-cultural relationships.
• Motivation to achieve and go the extra mile.

 

What we offer

 

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 

About EY

EY | Building a better working world

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

 

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

To apply: https://weworkremotely.com/remote-jobs/ey-service-design-consultant

Job Description• Design for both digital and print: social media graphics, packaging, lookbooks, event materials, and more • Collaborate closely with the founders and creative team to execute campaigns and key brand moments • Ensure all visuals align with the brand’s tone, aesthetic, and values Requirements• At least 1 year of experience in graphic design, branding, or digital content creation • Strong visual sensibility and attention to detail • Bonus: Familiarity with fashion, sustainability, or storytelling brands • Able to move fast and adapt to evolving startup needs Applicants must be willing to work Hybrid in Makati

Job Title: Junior Digital Designer

Location – London (Hybrid) – Support Office near Oxford Circus (2–3 days per week)

Salary: To be discussed

The Big Table Group is home to over 200 restaurants across iconic brands, including Las Iguanas, Bella Italia, Amalfi, Frankie & Benny’s, Chiquito and Banana Tree, and we’re continuing to grow.

We’re on the lookout for a Junior Digital Designer to join our creative team!

This is an exciting opportunity for a designer early in their career who’s passionate about digital design and keen to develop their skills within a fast-paced, multi-brand environment. You’ll support the creation of high-quality digital design across all our brands, helping ensure creative excellence, consistency and strong brand execution at every customer touchpoint.

You’ll work closely with our creative, digital and brand teams, contributing to campaigns, day-to-day design requests and ongoing brand activity, learning, growing and building your experience along the way.

If you’re creative, detail-focused and excited by the idea of bringing big brands to life digitally, we’d love to hear from you.

What You’ll Be Doing

As Junior Digital Designer, you’ll support the delivery of engaging, on-brand digital creative across our portfolio.

• Support the marketing team with consistent and engaging creative across all digital channels
• Design and produce digital assets for websites, CRM, paid media, social media and other platforms
• Support campaign rollouts with clear, accurate and well-executed creative
• Create digital content including static assets, animations, GIFs and motion graphics
• Work alongside Digital and CRM teams to design email and app assets
• Adapt and resize creative across multiple formats, ensuring consistency and attention to detail
• Apply and maintain brand guidelines across all brands and platforms
• Support website content creation and updates
• Help manage and organise digital asset libraries, ensuring files are correctly stored and version controlled
• Contribute ideas in creative reviews, brainstorms and planning sessions
• Keep up to date with digital design trends, competitor activity and creative inspiration
  
  

What We’re Looking For

We’re looking for a motivated and collaborative designer who’s keen to learn and develop.

• Experience using Adobe Creative Suite
• A passion for digital design and creative execution
• Strong attention to detail and pride in delivering high-quality work
• A positive attitude and openness to feedback
• Ability to manage workload effectively and meet deadlines
• Comfortable working collaboratively across teams
• Interest in digital trends, brands and emerging creative technologies
• Knowledge of Figma, AI design tools and web design tools
• Experience with motion graphics or video editing
• Previous internship, freelance, or junior design experience
  
  

Benefits

• Competitive salary & bonus
• 50% off food & drink across all Big Table Group brands (25% for friends & family)
• Wellbeing support, including Virtual GP, mental health support & healthcare cash plan
• Pension & salary sacrifice schemes
• Access to hundreds of retail discounts
• A supportive, inclusive culture with real opportunities for growth
• On-site Gym & Fitness Classes – Access to our support centre gym and regular fitness classes to support your well-being.
  
  

At The Big Table Group, there’s a seat for everyone. Bring your creativity, your curiosity and your ideas — and help us deliver brilliant digital design across our brands.

Apply today and take your seat!

Job Title: Junior Digital Designer

Location – London (Hybrid) – Support Office near Oxford Circus (2–3 days per week)

Salary: To be discussed

The Big Table Group is home to over 200 restaurants across iconic brands, including Las Iguanas, Bella Italia, Amalfi, Frankie & Benny’s, Chiquito and Banana Tree, and we’re continuing to grow.

We’re on the lookout for a Junior Digital Designer to join our creative team!

This is an exciting opportunity for a designer early in their career who’s passionate about digital design and keen to develop their skills within a fast-paced, multi-brand environment. You’ll support the creation of high-quality digital design across all our brands, helping ensure creative excellence, consistency and strong brand execution at every customer touchpoint.

You’ll work closely with our creative, digital and brand teams, contributing to campaigns, day-to-day design requests and ongoing brand activity, learning, growing and building your experience along the way.

If you’re creative, detail-focused and excited by the idea of bringing big brands to life digitally, we’d love to hear from you.

What You’ll Be Doing

As Junior Digital Designer, you’ll support the delivery of engaging, on-brand digital creative across our portfolio.

• Support the marketing team with consistent and engaging creative across all digital channels
• Design and produce digital assets for websites, CRM, paid media, social media and other platforms
• Support campaign rollouts with clear, accurate and well-executed creative
• Create digital content including static assets, animations, GIFs and motion graphics
• Work alongside Digital and CRM teams to design email and app assets
• Adapt and resize creative across multiple formats, ensuring consistency and attention to detail
• Apply and maintain brand guidelines across all brands and platforms
• Support website content creation and updates
• Help manage and organise digital asset libraries, ensuring files are correctly stored and version controlled
• Contribute ideas in creative reviews, brainstorms and planning sessions
• Keep up to date with digital design trends, competitor activity and creative inspiration
  
  

What We’re Looking For

We’re looking for a motivated and collaborative designer who’s keen to learn and develop.

• Experience using Adobe Creative Suite
• A passion for digital design and creative execution
• Strong attention to detail and pride in delivering high-quality work
• A positive attitude and openness to feedback
• Ability to manage workload effectively and meet deadlines
• Comfortable working collaboratively across teams
• Interest in digital trends, brands and emerging creative technologies
• Knowledge of Figma, AI design tools and web design tools
• Experience with motion graphics or video editing
• Previous internship, freelance, or junior design experience
  
  

Benefits

• Competitive salary & bonus
• 50% off food & drink across all Big Table Group brands (25% for friends & family)
• Wellbeing support, including Virtual GP, mental health support & healthcare cash plan
• Pension & salary sacrifice schemes
• Access to hundreds of retail discounts
• A supportive, inclusive culture with real opportunities for growth
• On-site Gym & Fitness Classes – Access to our support centre gym and regular fitness classes to support your well-being.
  
  

At The Big Table Group, there’s a seat for everyone. Bring your creativity, your curiosity and your ideas — and help us deliver brilliant digital design across our brands.

Apply today and take your seat!

Job Title: Junior Digital Designer

Location – London (Hybrid) – Support Office near Oxford Circus (2–3 days per week)

Salary: To be discussed

The Big Table Group is home to over 200 restaurants across iconic brands, including Las Iguanas, Bella Italia, Amalfi, Frankie & Benny’s, Chiquito and Banana Tree, and we’re continuing to grow.

We’re on the lookout for a Junior Digital Designer to join our creative team!

This is an exciting opportunity for a designer early in their career who’s passionate about digital design and keen to develop their skills within a fast-paced, multi-brand environment. You’ll support the creation of high-quality digital design across all our brands, helping ensure creative excellence, consistency and strong brand execution at every customer touchpoint.

You’ll work closely with our creative, digital and brand teams, contributing to campaigns, day-to-day design requests and ongoing brand activity, learning, growing and building your experience along the way.

If you’re creative, detail-focused and excited by the idea of bringing big brands to life digitally, we’d love to hear from you.

What You’ll Be Doing

As Junior Digital Designer, you’ll support the delivery of engaging, on-brand digital creative across our portfolio.

• Support the marketing team with consistent and engaging creative across all digital channels
• Design and produce digital assets for websites, CRM, paid media, social media and other platforms
• Support campaign rollouts with clear, accurate and well-executed creative
• Create digital content including static assets, animations, GIFs and motion graphics
• Work alongside Digital and CRM teams to design email and app assets
• Adapt and resize creative across multiple formats, ensuring consistency and attention to detail
• Apply and maintain brand guidelines across all brands and platforms
• Support website content creation and updates
• Help manage and organise digital asset libraries, ensuring files are correctly stored and version controlled
• Contribute ideas in creative reviews, brainstorms and planning sessions
• Keep up to date with digital design trends, competitor activity and creative inspiration
  
  

What We’re Looking For

We’re looking for a motivated and collaborative designer who’s keen to learn and develop.

• Experience using Adobe Creative Suite
• A passion for digital design and creative execution
• Strong attention to detail and pride in delivering high-quality work
• A positive attitude and openness to feedback
• Ability to manage workload effectively and meet deadlines
• Comfortable working collaboratively across teams
• Interest in digital trends, brands and emerging creative technologies
• Knowledge of Figma, AI design tools and web design tools
• Experience with motion graphics or video editing
• Previous internship, freelance, or junior design experience
  
  

Benefits

• Competitive salary & bonus
• 50% off food & drink across all Big Table Group brands (25% for friends & family)
• Wellbeing support, including Virtual GP, mental health support & healthcare cash plan
• Pension & salary sacrifice schemes
• Access to hundreds of retail discounts
• A supportive, inclusive culture with real opportunities for growth
• On-site Gym & Fitness Classes – Access to our support centre gym and regular fitness classes to support your well-being.
  
  

At The Big Table Group, there’s a seat for everyone. Bring your creativity, your curiosity and your ideas — and help us deliver brilliant digital design across our brands.

Apply today and take your seat!

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices.

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

We’re looking for a Senior Visual Designer to own visual execution across our marketing channels, from paid social and display to email, landing pages, and direct mail. This is a high-output, performance-oriented role for someone who understands that great creative drives results and who can move fast without sacrificing craft. You’ll be embedded in the marketing team, working closely with performance marketing and lifecycle managers to translate strategy into creative that converts. You’ll be in the room where testing strategy happens, contributing to hypotheses, designing for iteration, and using performance data to sharpen your own work.

What You’ll Do:

• Performance Marketing Creative: Produce assets to support paid social and display channels. Build modular systems that support rapid iteration across hooks, formats, and CTAs.
• Creative testing: Translate testing hypotheses into distinct creative variants with format-native execution across placements.
• Volume with craft: Maintain high output without defaulting to templated work. Know when to simplify, and how to do it in ways that still convert.
• Email design: Design templates and campaign assets that balance brand consistency with performance. Support A/B testing of formats, layouts, and CTAs across trigger-based and broadcast campaigns.
• Template systems: Build a modular email design system lifecycle can deploy across segments without custom design on every send.
• Direct mail creative: Own design for direct mail campaigns — envelope creative, inserts, and self-mailers — within print specs, production timelines, and physical format constraints.
• Brand and asset management: Steward Bankrate’s visual identity across channels, identify drift proactively, and maintain organized design files that make handoffs clean and iteration fast.

What We’re Looking For:

• Performance design track record: Experience designing for paid digital channels with direct accountability to performance metrics. Portfolio shows meaningful breadth across social, display, email, and landing pages.
• Multi-channel fluency: You’ve designed across paid social, email, display, and landing pages and understand the format constraints, attention dynamics, and creative conventions of each.
• Systems thinker: You build design systems, not one-offs. You create modular templates, maintain asset libraries, and design with the next ten variations in mind.
• Creative under constraints: You do your best work inside tight parameters: a specific CTA, a narrow format, a required disclosure. You find the creative solution within the guardrails, not despite them.
• Collaborative and fast: You work well with non-designers, can take direction from a performance manager, push back when the brief is wrong, and move quickly without waiting for perfect inputs.
• Tool proficiency: Expert in Figma. Proficient in Adobe Creative Suite (Photoshop, Illustrator, After Effects or Premiere). Familiarity with HTML/CSS for email implementation is a plus.
• AI-forward practitioner: You actively use AI tools and have a point of view on where they create real leverage in visual design, and where they fall short.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $150,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

#li-sf1

#br

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice

Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices.

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

We’re looking for a Senior Visual Designer to own visual execution across our marketing channels, from paid social and display to email, landing pages, and direct mail. This is a high-output, performance-oriented role for someone who understands that great creative drives results and who can move fast without sacrificing craft. You’ll be embedded in the marketing team, working closely with performance marketing and lifecycle managers to translate strategy into creative that converts. You’ll be in the room where testing strategy happens, contributing to hypotheses, designing for iteration, and using performance data to sharpen your own work.

What You’ll Do:

• Performance Marketing Creative: Produce assets to support paid social and display channels. Build modular systems that support rapid iteration across hooks, formats, and CTAs.
• Creative testing: Translate testing hypotheses into distinct creative variants with format-native execution across placements.
• Volume with craft: Maintain high output without defaulting to templated work. Know when to simplify, and how to do it in ways that still convert.
• Email design: Design templates and campaign assets that balance brand consistency with performance. Support A/B testing of formats, layouts, and CTAs across trigger-based and broadcast campaigns.
• Template systems: Build a modular email design system lifecycle can deploy across segments without custom design on every send.
• Direct mail creative: Own design for direct mail campaigns — envelope creative, inserts, and self-mailers — within print specs, production timelines, and physical format constraints.
• Brand and asset management: Steward Bankrate’s visual identity across channels, identify drift proactively, and maintain organized design files that make handoffs clean and iteration fast.

What We’re Looking For:

• Performance design track record: Experience designing for paid digital channels with direct accountability to performance metrics. Portfolio shows meaningful breadth across social, display, email, and landing pages.
• Multi-channel fluency: You’ve designed across paid social, email, display, and landing pages and understand the format constraints, attention dynamics, and creative conventions of each.
• Systems thinker: You build design systems, not one-offs. You create modular templates, maintain asset libraries, and design with the next ten variations in mind.
• Creative under constraints: You do your best work inside tight parameters: a specific CTA, a narrow format, a required disclosure. You find the creative solution within the guardrails, not despite them.
• Collaborative and fast: You work well with non-designers, can take direction from a performance manager, push back when the brief is wrong, and move quickly without waiting for perfect inputs.
• Tool proficiency: Expert in Figma. Proficient in Adobe Creative Suite (Photoshop, Illustrator, After Effects or Premiere). Familiarity with HTML/CSS for email implementation is a plus.
• AI-forward practitioner: You actively use AI tools and have a point of view on where they create real leverage in visual design, and where they fall short.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $150,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

#li-sf1

#br

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice

Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.

About Snap! Mobile, Inc:

Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraisingplatform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than $1 billion.

Snap! Mobilesupports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed tosimplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raisefundraising, fan and community engagement, event scheduling, registration, website management, messaging services,money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.

About the Role:

Snap! Mobile is looking for a Graphic Designer to join our eCommerce team. As a Graphic Designer, you will work on a team led by the eCommerce Operations Manager to maintain a consistent, high-quality customer experience from website launch to order fulfillment. Your primary responsibility will be converting client branding into personalized eCommerce websites and into web and print-ready assets to build personalized eCommerce websites. You’ll also collaborate with the Marketing, Customer Service, and Engineering teams to ensure alignment with department objectives and contribute to the innovation of fresh design concepts and driving customer engagement.

This is a Full-Time, hourly ($25/HR), Hybrid position in Austin, TX.

Who you are:

Have a sharp eye for detail and deliver high-quality work

• Well-organized with excellent time-management skills to meet quotas
• Ability to re-prioritize and be flexible when needed when objectives change
• Comfortable with multi-tasking and learning in a fast-paced, high-growth, remote environment
• Have excellent communication skills, both written and verbal

Graphic Designer Responsibilities:

• Work with the eCommerce Operations Manager to manage and execute department strategy
• Work with the eCommerce team to apply experience towards optimization strategies
• Convert customer-provided assets into web/print-ready assets that meet defined specifications for physical production and website development
• Stay organized and manage multiple projects simultaneously
• Balance competing priorities to meet project deadlines and quotas
• Collaborate cross-departmentally to maintain a consistent and positive user experience
• Fulfill eCommerce orders based on product specifications and troubleshoot production errors
• Maintain a consistent user experience on personalized eCommerce websites
• Manage workload and fulfillment queues on several applications such as Zendesk, Jira, and Netsuite
• Create designs for seasonal initiatives to drive customer engagement

Preferred Experience, Skills, and Abilities in a Graphic Designer:

• Accredited certification in graphic design (bachelor’s degree, associate’s degree, verifiable certification of a graphic design program, etc.), or a related field
• Proficiency in graphic design software such as Adobe Creative Suite, specifically Photoshop and Illustrator (2+ years desired)
• Prior remote work experience
• Must be able to work independently and manage multiple projects simultaneously while operating in a part-time capacity with flexibility in working hours
• Proficient in print media and type systems and an understanding of raster vs. vector files
• Excellent written communication skills
• Familiar with project management platforms such as Zendesk or Jira

Snap! Mobile, Inc. is proud to offer the following benefits:

• Medical, Dental, Vision
• 401K with a 4% match from the company
• Accrued paid time off (PTO) at a rate of 15 days earned per year for full-time work.

CA Residents click here for privacy policy

We use E-verify to onboard new hires. Please click here to learn more.

Company Description

About KIPP NYC:

Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.

From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.

Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose.

Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day.

Job Description

Position Overview:

As we celebrate 30 years of impact, KIPP NYC is deepening its investment in storytelling, brand strategy, and community engagement to strengthen our position as a leading educational organization serving students and families across New York City. The Creative Art Director is a key leader within KIPP NYC’s Marketing and Communications team, responsible for shaping and elevating the visual identity of the KIPP NYC brand across all channels and audiences.

This role requires a highly creative, strategic, and systems-oriented leader who can translate bold campaign ideas into compelling, high-performing creative assets across digital, print, social, video, and experiential platforms. The Creative Art Director will play a critical role in strengthening KIPP NYC’s presence in a highly competitive educational landscape through emotionally resonant, NYC-centered storytelling that connects authentically with families, students, staff, and community members.

Reporting to the Managing Director of Marketing & Communications, this individual will lead the creative execution of regional marketing campaigns, oversee external creative and media agency partnerships, and ensure all visual storytelling reflects the vibrancy, excellence, and cultural richness of KIPP NYC schools and communities.

This is a full-time position with a hybrid schedule, requiring a minimum of three in-person days per week based out of our KIPP NYC Midtown Manhattan office. The role also includes travel to KIPP NYC campuses across the Bronx, Brooklyn, and Manhattan. The cadence and frequency of school visits will be determined by your leadership team.

Duties and Responsibilities:

General responsibilities include (but are not limited to):

Brand Leadership & Creative Direction

• Lead the evolution and execution of a unified, premium KIPP NYC visual identity across all marketing and communications materials
• Develop and maintain brand guidelines that balance regional consistency with school-level authenticity and flexibility
• Ensure all creative work reflects KIPP NYC’s mission, values, and commitment to educational equity
• Serve as the internal creative lead and primary point of contact for external creative and media agency partners
• Provide strategic creative direction and actionable feedback to ensure agency deliverables align with KIPP NYC brand standards and organizational goals

Campaign Strategy & Execution

• Lead creative development for student recruitment, staff recruitment, enrollment, fundraising, and regional awareness campaigns
• Oversee the creation of high-impact, multi-channel marketing assets, including:
  • Social media campaigns
  • Video storytelling
  • Out-of-home (OOH) advertising
  • Transit campaigns
  • Digital advertising
  • Print collateral
  • Event branding and experiential materials
• Ensure creative assets are optimized for platform performance, audience engagement, and brand consistency
• Design scalable “grassroots” templates and tools that support school-based outreach and recruitment efforts

Storytelling & Content Production

• Partner with school communities and regional teams to identify and elevate authentic stories that highlight the excellence, joy, and diversity of KIPP NYC students, families, alumni, and staff
• Translate organizational priorities and campaign goals into compelling visual narratives and creative concepts
• Oversee photography, video, and creative production efforts to ensure high-quality execution across campaigns
• Manage and organize the regional creative asset library to maximize accessibility and effective use of brand materials

Community & Cultural Relevance

• Ensure all creative work demonstrates deep cultural responsiveness and reflects the lived experiences of NYC communities
• Collaborate with agency and internal partners to develop Spanish-language and multilingual creative that is culturally nuanced and community-centered
• Bring a strong understanding of NYC neighborhoods, culture, and audiences to all campaigns and storytelling efforts

Cross-Functional Collaboration & Operations

• Partner closely with Recruitment, Talent, Development, Academics, School Leadership, and Regional teams to support organizational priorities through creative strategy
• Manage timelines, workflows, approvals, and creative project execution across multiple stakeholders
• Support creative direction and branding for high-profile regional events, campaigns, and internal communications
• Contribute to the continuous improvement of marketing systems, processes, and creative operations

Qualifications

• 5–7 years of experience in art direction, creative leadership, or brand design roles
• Experience working within a creative agency, mission-driven organization, consumer-facing brand, or high-growth environment
• Proven experience managing creative campaigns from concept through execution across multiple platforms
• Strong portfolio demonstrating high-quality visual storytelling, campaign execution, and creative leadership
• Deep understanding of social-first creative, digital marketing trends, and audience engagement strategies
• Experience developing creative for NYC-based campaigns, including hyperlocal and multicultural audiences
• Expertise in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
• Experience collaborating with photographers, videographers, editors, and production teams
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Excellent communication and stakeholder management skills
• Fluency in Spanish strongly preferred
• Experience creating culturally responsive or multilingual campaigns preferred
• Knowledge of education, nonprofit, or community-centered organizations is a plus
• Deep commitment to KIPP NYC’s mission and belief in educational equity and opportunity
• Passion for celebrating and amplifying the brilliance of students, families, educators, and communities
• Demonstrates KIPP NYC’s core values: zest, grit, hope, social intelligence, gratitude, and a sense of humor
• Thrives in a collaborative, feedback-driven, and mission-oriented environment

Additional Information

Compensation and Benefits:

KIPP NYC offers a salary ranging from $105,000- $131,840. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

KIPP NYC offers a generous benefits package, including, but not limited to, the following:

• Robust benefits that include medical, dental, and vision.
• 403(b) retirement plan with a 50% match after 6 months.
• Generous Time-Off aligned with the school calendar
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder care.
• Employer-paid Life Insurance and Short-term / Long-term disability.
• Employee incentives include an 8-week paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

This is a full-time, in-person role based in New York City and will require travel to our schools. If you are not in a school-based position, the cadence and frequency of travel to schools is determined by your leadership team. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization.

KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City.

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Most companies claim to have the best people. We say to them, “Keep dreaming.” Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It’s our people that make BDA the top global Merchandise Agency to work for.

Location: Woodinville, WA

• This role is based in Woodinville, WA and this freelance role requires you to work onsite 2 days per week.
• To be considered, you must live within commuting distance, as regular in-person collaboration is a key part of the role.

Role Overview

BDA is seeking a highly creative and commercially minded Freelance Apparel Designer to help bring innovative, brand-right product concepts to life across men’s, women’s, and kids’ categories. This role is ideal for a designer who can blend trend, storytelling, technical expertise, and practical product development to create apparel that is both exciting and executable.

In this role, you will own the design process from concept through final product, partnering closely with Sales, Merchandising, Sourcing, Product Development, Fit, and cross-functional stakeholders to develop breakthrough apparel and graphic assortments that align with client brand standards, business goals, and customer needs. You will help shape products that go beyond “putting a logo on apparel” — creating thoughtfully designed, custom product experiences that support some of the world’s most recognizable brands.

The right person will bring strong apparel design experience, technical design knowledge, material and textile expertise, and the ability to present creative concepts with confidence. You will thrive in a collaborative, fast-paced environment where innovation, commercial viability, and client impact all matter.

About BDA

BDA is a global leader in branded merchandise, helping some of the world’s most recognized companies create meaningful connections through product, experiences, and brand storytelling. We are passionate about creating moments that matter — whether through custom merchandise, apparel, collectibles, promotional products, or fully integrated brand programs.

As we continue to grow, we are looking for creative, collaborative, and product-obsessed talent who want to help shape what’s possible in the branded merchandise space.

About the Role

The Apparel Designer will create innovative, commercially viable apparel products across knits, wovens, tops, and bottoms for men’s, women’s, and kids’ categories. This person will lead design from concept through final product, partnering across teams to ensure each product reflects strong design thinking, client brand expression, technical accuracy, and manufacturability.

This is a hands-on creative role for someone who understands apparel construction, materials, fit, graphics, costing, and production realities — and who can use design to solve both creative and business challenges.

What You Do

• Innovative Design Thinking: Create breakthrough products across various categories, including knits, wovens, tops, and bottoms in all departments, Men’s Women’s, and Kid’s.

• Design Development: Lead the design process from conceptualization to final product, ensuring excellence in performance, function, and aesthetics.

• Collaborative Problem-Solving: Partner with Sales, Merchandising, Sourcing, Product Development, Fit, to ideate, refine, and evolve design concepts, always pushing the boundaries of what’s possible.

• Pressure-Test Assumptions: Oversee the design process by conducting wear-testing, validation, and material development, ensuring each idea is tested rigorously and refined to meet client standards.

• Storytelling & Communication: Prepare compelling presentations that communicate the innovation behind your designs-crafting narratives, toolboxes, and frameworks that bring your concepts to life for key stakeholders.

• Development & Knowledge Sharing: Share your expertise with teammates, helping them grow and develop their own design skills. Foster a collaborative, knowledge-sharing environment that elevates the entire team.

• Drive Commercial Success: Focus on creating commercially viable innovations that resonate with our client’s needs and strategic business goals.

• Brand Expression: Create compelling designs and graphic assortments that are innovating, while staying true to branded client guardrails.

What You Bring

• A deep passion for creating innovative products that appeal to clients

• Using creative design to solve product cost limitations

• Expertise in product construction, trims, materials, and apparel manufacturing with a keen eye for the finest details.

• A collaborative mindset, eager to work across teams to bring your ideas to life.

• Experience in leading the design process from concept to final product including costing, graphic creation and material development.

• Strong communication skills with the ability to present complex ideas in a clear, inspiring way to internal teams and external clients.

• A commitment to continuous learning and knowledge sharing to help elevate the team’s collective talent

Must Haves / Required Experience

• Apparel Design Experience

• Material/Textile

• Technical Design

• Pattern and fit

• Manufacturing and production

• Adobe Creative Suite

• Prototype fitting

• AI tools - prompting and knowhow

• Technical drawing and specification package creation

• Presenting creative concepts

Why This Role / Why BDA

This is an opportunity to design apparel that does more than follow trends — it helps brands create meaningful moments with their customers, employees, fans, and communities. At BDA, apparel design sits at the intersection of creativity, brand storytelling, product innovation, and commercial impact.

You will have the opportunity to partner with passionate product, sales, sourcing, and merchandising teams while designing for recognizable brands and client programs that reach real people in memorable ways. This role is perfect for someone who loves the creative process, understands how to make great ideas manufacturable, and wants to see their designs move from concept to tangible product.

At BDA, you will be part of a culture that values collaboration, continuous improvement, creativity, and people who bring fire in the belly to what they do.

Why BDA?

BDA is a place where creativity, partnership, and customer care come together. For more than 40 years, we have helped some of the world’s most recognized brands create memorable experiences through branded merchandise, gifting, and custom programs. We are proud of the work we do, the relationships we build, and the people behind it all. At BDA, you will find a team that values collaboration, innovation, and a “get it done” mindset — while still making space for creativity, growth, and meaningful impact.

Our Core Values:

• BDA is a Team and a Family
• Always Strive to Be The Best
• Entrepreneurial Spirit
• Tigger Attitude
• Work Hard, Play Hard
• Make It Happen the Best Way
• Total Client Affinity & Advocacy

Want to learn more? So much to explore

• BDA Instagram: https://www.instagram.com/bda_inc/
• Harper + Scott (a BDA company): https://www.harperandscott.com/ & https://www.instagram.com/harperandscott/
• swagup (a BDA company) end-to-end Merch Ecommerce site: https://www.swagup.com/
• Idea Planet (a BDA company): https://www.ideaplanetlp.com/about
• BDA Careers Page: https://www.bdainc.com/careers/
• LinkedIn – BDA page: https://www.linkedin.com/company/bdainc/

#LI-AH1

#LI-Hybrid

We are pleased to share the base hourly range for this position is $55.00 to $57.00 per hour. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.

BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Connect With Us! Not ready to apply? Connect with us for general consideration.

For more information:

www.bdainc.com

For information about BDA’s privacy policy for job applicants click here.

Must be 18 years or older to apply.

About us:

We believe the next generation of financial services will be powered by stablecoins.

Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital.

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we’re looking for smart, ambitious people to help us build the future of financial services.

We’re incredibly honored to have made Newsweek’s list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

Design at BVNK is scaling into 2 areas: Customer Value Stream (the surfaces our clients use to send, receive, store, and convert) and Core Platform (the systems that make all of it work). We’re hiring a Principal Product Designer to own design for Core Platform and Fincrime.

This is the chess end of design at BVNK. The work spans onboarding, treasury, reconciliation, billing, core processing, and financial crime — compliance case management, sanctions and transaction monitoring, internal ops tooling, and the platform primitives every customer-facing product depends on. The users are experts — compliance analysts, ops teams, finance — and the design problems are about taming real complexity, holding several constraints in your head at once, and finding the move that’s both correct and elegant.

You’ll be one of two Principal Designers, reporting to the Head of Design, and partnering closely with the Directors of Product for Platform and Fincrime on long-range strategy. While we continue to build out the senior bench, you’ll also work day-to-day alongside our senior product managers on the problems in front of us. The pod includes our Lead Designer for the Design System, whose work you’ll help shape strategically.

As the area grows, this role has a path into design management.

Key Areas of Responsibilities:

Own design for Core Platform and Fincrime end-to-end

• Set the design direction for Product Platform (onboarding, treasury & reconciliation, billing, core processing) and Fincrime (compliance, monitoring, case management)
• Partner with PM and engineering to define problems, explore solution spaces, validate concepts, and ship product improvements that move the metrics that matter for these areas — operational efficiency, false-positive rates, time-to-resolution, onboarding conversion, platform reliability
• Stay involved through launch and iteration. Handoff is not the finish line.

Work AI-first, not AI-curious

• Start in an LLM. Use Claude to clarify intent, draft short PRDs, pressure-test approaches, and surface risks, edge cases, and second-order effects before involving the wider team
• Prototype with Claude Code. Generate working flows and interfaces, then guide them on structure, behaviour, and UX quality. Partner with engineers on what graduates into the product
• Treat research as a velocity tool, not a gate. Talk to internal users (ops, compliance, finance) and external customers directly; run small tests; adjust direction quickly
• Bring work into Figma for full state coverage, system alignment, and production readiness once direction is validated

Design for the 80⁄20 in a complex domain

• Encode the judgment and complexity required for regulated, high-stakes workflows under the hood, while keeping the default experience simple and successful for most users
• Build for expert users without falling into the trap of exposing every option. Decide what to surface, what to automate, and what to hide
• Hold the line on design quality across surfaces that are easy to neglect because they’re internal

Raise the bar across the design org

• Run crits and design reviews in your area, and contribute to them across the team
• Mentor senior and mid-level designers; help them grow into harder problems
• Share prompts, patterns, workflows, and learnings — what works with LLMs, what doesn’t, what’s worth standardising
• Partner with the Lead Designer for the Design System (who sits in this pod) on the strategic direction of the system, making sure Core Platform work strengthens it

What we need from you:

• A portfolio that demonstrates leading design for complex, operational, or expert-user products — not just consumer surfaces. Compliance, ops tooling, financial systems, developer platforms, healthcare workflows, or similar
• Evidence of shipping work that moved real business or operational metrics, and an ability to talk about those numbers fluently
• Fluent, daily use of LLMs and AI prototyping tools as part of your actual workflow — not as something you’ve read about. Be prepared to show us how you use them
• Senior craft in Figma, prototyping, and design systems, with the judgment to know when each is the right tool and when it isn’t
• A track record of operating as a senior IC across multiple product areas and influencing peers, PMs, and engineering leaders
• Experience in fintech, payments, crypto/stablecoins, or another regulated domain is a strong plus but not required if the operational/expert-UX experience is there
• Excellent written communication. A lot of our work happens async, and clarity compounds

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.

The Role

We're looking for a product designer who designs, prototypes, and ships. Someone who knows the difference between software that works and software that makes someone smile.

Clinicians use Heidi to get away from keyboards and back to patients. We want the product to feel as considered as the best software you've ever used: cohesive, quiet, and precise across every surface. When a clinician's tools feel right, they spend less time fighting software and more time with patients. That's the job.

You'll own specific features across Heidi's product surface, from the first rough frame through to what lands in front of clinicians. You'll work directly with engineers, care about the 3px padding issue as much as the information architecture, and ship work you're proud of, not just work that passes review.

This role is based in Sydney or Melbourne. If you're somewhere else and you're exceptional, we'll make it work.

We don't care about logos. Show us what you've made, and tell us why it's good.

What You'll Do

• Produce pixel-precise, interaction-complete work you'd put in your portfolio, not work that just clears the bar
• Use AI tools as part of your process: generating variants, accelerating exploration, moving from rough concept to refined solution faster than traditional workflows allow
• Work directly with engineers during implementation, reviewing builds and flagging where quality has slipped from the spec
• Sweat the details that separate good software from trusted software: type choices, spacing, motion, micro-interactions
• Work within and contribute to the design system: apply existing patterns with rigour, flag where patterns are missing or broken
• Share work early, give honest critique, and receive feedback with the same seriousness you'd give it
  
  

What We're Looking For

• A portfolio that shows craft at the component and screen level. We want to feel something when we look at it, not just follow the UX flow.
• You use AI tools (Figma AI, Claude Code, or similar) as part of your workflow: regularly and with intent, not occasionally
• Strong foundational skills: typography, layout, colour, component architecture. The kind of thing you can see immediately in someone's work.
• You can defend a design decision without referencing user testing; you have opinions about easing curves, optical versus mathematical alignment, and why a component should be structured the way it is
• When you see a broken pattern in production, your instinct is to fix it, not file a ticket
  
  

If you answer 'no' to these, this may not be the job for you:

• Are you geeky about software? Have you picked up a new tool in the last two weeks and gotten excited about it?
• Does inconsistent spacing in a shipped product genuinely bother you?
• Can you defend a design decision without referencing user testing?
• Are you able to ship without a design system team, governance structure, and research coordinators at your beck and call?
• Does the prospect of turning clinical chaos into something quiet, precise, and beautiful make you feel fuzzy inside?
  
  

Why Heidi?

Our health systems hurt everybody. Systems are log-jammed, clinicians' lives degrade in quality, and patients churn through the meat-grinder.

This is neither a special nor interesting insight.

However, it means we're solving a real problem. Hundreds of thousands of clinicians use Heidi. Every clinician using Heidi gets hours back in their day. This is the starting point to build the product of your dreams: immense distribution, and a world of potential.

You'll join a team that doesn't celebrate fundraise milestones, imaginary valuations, and glossy PR. We live and breathe the pain of modern health systems, and won't rest until we've exacted the change we'd like to see. We're medicos, engineers, and designers who've felt (on every side of the equation) what non-care feels like - the moral and practical toll as a provider or receiver.

The bad news is it's not an easy job - you will tear your hair out more than once. Modern technology company concepts don't transpose unto healthcare easily. The lows are really low.

The good news is you will trust and admire everybody you work with, and rest easy knowing you're doing THE defining work of your career. The highs are blindingly high.

Heidi will take care of you. We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity.

True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we don't track hours or micromanage - you're trusted to perform. We value mental health and adapt to your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.

The Role

We're looking for a product designer who designs, prototypes, and ships. Someone who knows the difference between software that works and software that makes someone smile.

Clinicians use Heidi to get away from keyboards and back to patients. We want the product to feel as considered as the best software you've ever used: cohesive, quiet, and precise across every surface. When a clinician's tools feel right, they spend less time fighting software and more time with patients. That's the job.

You'll own specific features across Heidi's product surface, from the first rough frame through to what lands in front of clinicians. You'll work directly with engineers, care about the 3px padding issue as much as the information architecture, and ship work you're proud of, not just work that passes review.

This role is based in Sydney or Melbourne. If you're somewhere else and you're exceptional, we'll make it work.

We don't care about logos. Show us what you've made, and tell us why it's good.

What You'll Do

• Produce pixel-precise, interaction-complete work you'd put in your portfolio, not work that just clears the bar
• Use AI tools as part of your process: generating variants, accelerating exploration, moving from rough concept to refined solution faster than traditional workflows allow
• Work directly with engineers during implementation, reviewing builds and flagging where quality has slipped from the spec
• Sweat the details that separate good software from trusted software: type choices, spacing, motion, micro-interactions
• Work within and contribute to the design system: apply existing patterns with rigour, flag where patterns are missing or broken
• Share work early, give honest critique, and receive feedback with the same seriousness you'd give it
  
  

What We're Looking For

• A portfolio that shows craft at the component and screen level. We want to feel something when we look at it, not just follow the UX flow.
• You use AI tools (Figma AI, Claude Code, or similar) as part of your workflow: regularly and with intent, not occasionally
• Strong foundational skills: typography, layout, colour, component architecture. The kind of thing you can see immediately in someone's work.
• You can defend a design decision without referencing user testing; you have opinions about easing curves, optical versus mathematical alignment, and why a component should be structured the way it is
• When you see a broken pattern in production, your instinct is to fix it, not file a ticket
  
  

If you answer 'no' to these, this may not be the job for you:

• Are you geeky about software? Have you picked up a new tool in the last two weeks and gotten excited about it?
• Does inconsistent spacing in a shipped product genuinely bother you?
• Can you defend a design decision without referencing user testing?
• Are you able to ship without a design system team, governance structure, and research coordinators at your beck and call?
• Does the prospect of turning clinical chaos into something quiet, precise, and beautiful make you feel fuzzy inside?
  
  

Why Heidi?

Our health systems hurt everybody. Systems are log-jammed, clinicians' lives degrade in quality, and patients churn through the meat-grinder.

This is neither a special nor interesting insight.

However, it means we're solving a real problem. Hundreds of thousands of clinicians use Heidi. Every clinician using Heidi gets hours back in their day. This is the starting point to build the product of your dreams: immense distribution, and a world of potential.

You'll join a team that doesn't celebrate fundraise milestones, imaginary valuations, and glossy PR. We live and breathe the pain of modern health systems, and won't rest until we've exacted the change we'd like to see. We're medicos, engineers, and designers who've felt (on every side of the equation) what non-care feels like - the moral and practical toll as a provider or receiver.

The bad news is it's not an easy job - you will tear your hair out more than once. Modern technology company concepts don't transpose unto healthcare easily. The lows are really low.

The good news is you will trust and admire everybody you work with, and rest easy knowing you're doing THE defining work of your career. The highs are blindingly high.

Heidi will take care of you. We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity.

True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we don't track hours or micromanage - you're trusted to perform. We value mental health and adapt to your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.